We guarantee 100% refund if conditions are unsuitable and we cannot reschedule for you.
We will explain all options and alternatives available.
In this scenario we would not approve a trip on 28.
We would monitor for 29 and if all ok approve on the day or move to 30.
it’s very simple; no risks whatsoever.
Our Trip advisor reputation and credibility with hotels and villas here in Koh Samui is far too valuable!
All Cancellation Requests must be confirmed by email: [email protected]
If the cancellation request is received more than 7 days prior to the trip, the amount already paid will be refunded minus a pre-notified administration fee. Guests, who cancel within 7 days prior cruise for any reason, including medical reasons, will be subject to a 50% refund. Guests cancelling within 48 hours before the cruise will result in no refund. Non-appearance/no written notice = 100% of full fare. Voluntary termination by the guest of a cruise in progress will also result in no refund. If any cancellation due to weather conditions or technicality, guests will be offered alternative date, boat/yacht or a 100% refund.